The Community Admin Show #012 (MP3 - 7.66MB - 22min 20sec)

LISTEN TO THE PODCAST HERE

Show Notes

• 0:00:07: Welcome.
• 0:00:29: Buying a community and what your approach should be (inspired by a thread in the SitePoint Forums).
• 0:04:50: Staff member appreciation.
• 0:07:33: Listener Spotlight: Jeff Hester of BigBlueBall.com Forums.
• 0:21:16: Farewell.

The interview in this show was recorded using Skylook.

Listener Spotlight

Would you like to be featured in the Listener Spotlight segment of a future episode of The Community Admin Show? Do you manage at least one family friendly community with at least 10,000 posts of its own? Do you have headphones, a mic, Skype (a free instant messaging/VoIP program) and a high speed internet connection? If you have all of that, please e-mail me with your real name (first and last, no aliases please) and your website. If I decide that you qualify, I will place you in a pool with other listeners who write in. When I decide to do a Listener Spotlight, I will randomly draw from this pool and contact the people who are drawn.

If you do not get contacted, please do not be disappointed or become frustrated. Do not assume that you will be contacted just because you have e-mailed in. In any case, I appreciate you taking the time to write in.

Questions, Feedback, etc.

If you have any questions about community management that you would like answered on the show or you have a suggestion for a guest or questions that I should ask my guests, please e-mail me. By e-mailing me, you are giving me the right to read your e-mail on the air and mention your name and website unless you specifically tell me otherwise.

Thank you for listening.

The Community Admin Show #011 (MP3 - 8.08MB - 23min 30sec)

LISTEN TO THE PODCAST HERE

Show Notes

• 0:00:06: Welcome.
• 0:00:31: Democracy on online communities (inspired by topic at CommunityAdmins.com).
• 0:02:48: What we can learn from Jack Bauer that can be applied to community management.
• 0:06:36: Listener Spotlight: Paul Gowder of PowWows.com Gathering and MyTribalSpace.com.
• 0:22:26: Farewell.

The interview in this show was recorded using Skylook.

Listener Spotlight

Would you like to be featured in the Listener Spotlight segment of a future episode of The Community Admin Show? Do you manage at least one family friendly community with at least 10,000 posts of its own? Do you have headphones, a mic, Skype (a free instant messaging/VoIP program) and a high speed internet connection? If you have all of that, please e-mail me with your real name (first and last, no aliases please) and your website. If I decide that you qualify, I will place you in a pool with other listeners who write in. When I decide to do a Listener Spotlight, I will randomly draw from this pool and contact the people who are drawn.

If you do not get contacted, please do not be disappointed or become frustrated. Do not assume that you will be contacted just because you have e-mailed in. In any case, I appreciate you taking the time to write in.

Questions, Feedback, etc.

If you have any questions about community management that you would like answered on the show or you have a suggestion for a guest or questions that I should ask my guests, please e-mail me. By e-mailing me, you are giving me the right to read your e-mail on the air and mention your name and website unless you specifically tell me otherwise.

Thank you for listening.

The Community Admin Show #010 (MP3 - 7.57MB - 22min 00sec)

LISTEN TO THE PODCAST HERE

Show Notes

• 0:00:06: Welcome.
• 0:00:50: Innovative moderation solutions (Do Not Bump and Censor Block hacks for phpBB).
• 0:05:06: Dealing with long term staff members that go bad.
• 0:08:19: Listener question from Riyadh Al-Balushi of Oman3D: How can I prevent award/competition voting abuse? (Do you have any suggestions? Please e-mail me).
• 0:12:37: Listener Spotlight: Timothy Welch of RPG Forums Online.
• 0:20:56: Farewell.

The interview in this show was recorded using Skylook.

Listener Spotlight

Would you like to be featured in the Listener Spotlight segment of a future episode of The Community Admin Show? Do you manage at least one family friendly community with at least 10,000 posts of its own? Do you have headphones, a mic, Skype (a free instant messaging/VoIP program) and a high speed internet connection? If you have all of that, please e-mail me with your real name (first and last, no aliases please) and your website. If I decide that you qualify, I will place you in a pool with other listeners who write in. When I decide to do a Listener Spotlight, I will randomly draw from this pool and contact the people who are drawn.

If you do not get contacted, please do not be disappointed or become frustrated. Do not assume that you will be contacted just because you have e-mailed in. In any case, I appreciate you taking the time to write in.

Questions, Feedback, etc.

If you have any questions about community management that you would like answered on the show or you have a suggestion for a guest or questions that I should ask my guests, please e-mail me. By e-mailing me, you are giving me the right to read your e-mail on the air and mention your name and website unless you specifically tell me otherwise.

Thank you for listening.

The Community Admin Show #009 (MP3 - 3.39MB - 09min 50sec)

LISTEN TO THE PODCAST HERE

Show Notes

• 0:00:06: Welcome.
• 0:00:50: Deflecting criticism from your staff members and onto you.
• 0:03:51: What to do when staff members disagree with your decisions.
• 0:05:17: Different advertisements for logged in users and guests.
• 0:06:23: Introduction of a new feature: Listener Spotlight. If you would like to be featured on a future episode of The Community Admin Show, please read the information posted below.
• 0:07:56: Farewell.

The interview in this show was recorded using Skylook.

Listener Spotlight

The Listener Spotlight segment is when I bring a listener of the show on the air, ask them a few questions and ask them to share a bit.

Would you like to be featured in a Listener Spotlight segment in a future episode of The Community Admin Show? Do you manage at least one generally family and work friendly community with at least 10,000 posts of its own? Do you have headphones, a mic, Skype (a free instant messaging/VoIP program) and a high speed internet connection? If you have all of that, please e-mail me with your real name (first and last) and your website. If I decide that you qualify, I will place you in a pool with other listeners who write in. When I decide to do a Listener Spotlight, I will randomly draw from this pool and contact the people who are drawn.

If you do not get contacted, please do not be disappointed or become frustrated. Do not assume that you will be contacted just because you have e-mailed in. In any case, if you do decide to give it a shot, I appreciate you taking the time to write in.

Questions, Feedback, etc.

If you have any questions about community management that you would like answered on the show or you have a suggestion for a guest or questions that I should ask my guests, please e-mail me.

Thank you for listening.

There is a new TPN survey titled “Passion for Podcasts.” It’s only one page long, so if you have a moment, give it a look. Thanks.

The Community Admin Show #008 (MP3 - 11.83MB - 34min 25sec)

LISTEN TO THE PODCAST HERE

Show Notes

• 0:00:07: Welcome.
• 0:00:32: Freedom of speech.
• 0:03:08: Staying fresh as the administrator.
• 0:04:57: Moderator attitude.
• 0:08:23: Interview with Hank Hagquist, Administrator of HobbyTalk.
• 0:32:56: Farewell.

The interview in this show was recorded using Skylook.

If you have any questions about community management that you would like answered on the show or you have a suggestion for a guest or questions that I should ask my guests, please e-mail me.

Thank you for listening.

The Community Admin Show #007 (MP3 - 11.20MB - 32min 35sec)

LISTEN TO THE PODCAST HERE

Happy Saint Patrick’s Day! :)

Show Notes

• 0:00:07: Welcome.
• 0:00:46: The importance of words.
• 0:02:18: Correcting your staff members (inspired by a thread at CommunityAdmins.com).
• 0:05:43: Listener question from Ozental of RPG Forums Online: Do you purge user accounts?
• 0:07:41: Listener question from Ozental of RPG Forums Online: What is a normal percentage of accounts (in your overall memberbase) that have 0 posts?
• 0:09:47: If you have never purged your memberlist, have at least 1,000 registered members and would like to share your percentage of 0 post accounts with me, please post at CommunityAdmins.com or e-mail me. Please include exact counts of registered users and users with 0 posts.
• 0:10:06: Interview with April Burba, Community Manager of the City of Heroes Official Forums/City of Villains Official Forums for NCsoft. 
• 0:30:45: Farewell.

The interview in this show was recorded using Skylook.

If you have any questions about community management that you would like answered on the show or you have a suggestion for a guest or questions that I should ask my guests, please e-mail me.

Thank you for listening.

The Community Admin Show #006 (MP3 - 10.00MB - 29min 10sec)

LISTEN TO THE PODCAST HERE

At last, my … er… triumphant return!

Show Notes

• 0:00:07: Welcome.
• 0:02:02: Choosing your moderators.
• 0:04:11: Dealing with established members and how your treatment of a member changes as they becomes more established.
• 0:06:01: Interview with Cynthia Mosher, Administrator of MotheringDotCommune, the community of Mothering Magazine.
• 0:27:39: Farewell.

The interview in this show was recorded using Skylook.

If you have any questions about community management that you would like answered on the show or you have a suggestion for a guest or questions that I should ask my guests, please e-mail me.

Thank you for listening.

I’m sorry to say that I am going to have to delay the release of the next show a couple of weeks. The next show will be released March 3, 2006. I’m looking forward to getting back on schedule. Thank you for your patience.

We will be going on a bit of hiatus here at The Community Admin Show. The next show will be February 17, 2006. But, please don’t stop sending me questions (for me and for my guests) and suggestions (such as suggestions for a guest for the show) and we’ll be back before you know it.

Thanks!